RESTAURANTS REINVENTED.
HOSPITALITY HAS CHANGED.
Restaurants are facing a whole new era of service. While our goal of creating memorable experiences for our Guests has not changed, much of what we know about how to successfully operate our businesses is undergoing a comprehensive rethinking of the underlying assumptions, and a recalibration of societal and financial expectations.
We can help you navigate that process!
Consultants will try and sell you a magic formula.
Our experiences tell us different. There is no magic formula. There are, however, certain evolving fundamentals that must be in place to make a Restaurant successful.
We can help YOU rediscover those, and make sure that your business can operate with efficiencies that match your passion!
Why Gratuity?
I have spent 40 years loving this business. There is no greater calling than working hard alongside a committed group of professionals to make our Guests’ experience special.
In my career, I have had the pleasure of working with some of the industry’s best and brightest; from Fast Casual, Big Box Restaurants and landmark “Eatertainment” concepts to Local Landmarks, 5 Star Resorts and Michelin Starred Restaurants. I bring a wealth of knowledge and experience to help you and your team work through variables that none of us have had to deal with before. Together, we can “Reinvent” your Hospitality Concept to be successful in a dramatically changing landscape.
WHO I’VE WORKED WITH:
READY TO REINVENT YOUR RESTAURANT?
I have never seen a period in my lifetime where the underlying fundamentals of our business have so dramatically shifted.
I am here to help you navigate those seismic changes.
Use the calendar below to schedule your FREE 30-minute consultation call.
