We are the most modern thinking Restaurant and Hospitality consulting group
existing at this time. GRATUITY is founded on the principle that HOSPITALITY
IS A DIALOGUE, a personal singular experience for each and every customer.
Most restaurant companies today have yet to grasp the far-reaching implication
of that major change in the marketplace.

We have entered into an era where consumers expect to be able to personalize and
customize their experiences. GRATUITY understands that dynamic. We have met the
marketplace with new ways to help your business stay competitive, and stay profitable!

GRATUITY is here to help your business be successful. We can connect you to your
external and internal customer in new and effective ways that will drive loyalty
(and Sales!) and be notable as well for helping you achieve your financial goals.

"We want the guest to feel our passion
for food, wine, service and environment
and to know as soon as they walk through
the doors that we are there to make their
experience a memorable one"

"We want the guest to feel our passion for food, wine, service and environment
and to know as soon as they walk through the doors that we are there to make
their experience a memorable one"

LARRY FLAM

principal